David Billouz

David Billouz is an ITSM professional with more than 24 years experience. He worked as Head of IT department, ITSM auditor, consultant and trainer. Since 2006 he owns OCIRIS company, which purpose is to help organizations worldwide adopting ITSM best practices or being compliant with ISO 20000 standard. For instance, David took part of projects on ITIL best practice in automotive, bank or entertainment sectors. David was the first VP of the itSMF Czech Chapter in the years 2006 – 2007 and contribute to adoption of AXELOS products by his customer. His certifications include the ITIL Expert and ITIL Managing Professional certificates.

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