ITIL® 4 FOUNDATION + Exam + Free Exam Resit | 9-10 Feb 2022

ITIL® 4 Foundation + Exam

This ITIL course is presented by Trevor Wilson, an experienced and fully accredited PeopleCert® trainer on behalf of Axelos®. For peace of mind and credibility check out reviews on Trustpilot https://uk.trustpilot.com/review/itsmassist.com

About This Course
Foundation (FND) level is to certify that each student gains the knowledge of the ITIL terminology, structure and basic concepts, and is a prerequisite in order to progress through the ITIL 4 certification scheme.

Course Content
- 2-days online live and interactive instructor-led course delivery
- Official Axelos/PeopleCert online exam voucher + free exam resit
- Course resources: Key points Audio and PDF, Mock - Exams PDF, Glossary PDF and Slide deck PDF
- 14-days access to our self-study (MP4-video eLearning) immediately after course completion. This is a fantastic opportunity to play-back (on-demand) any part of the course for the purpose of revision in-between course completion and taking the exam.

Prerequisites
There are no prerequisites to take this course/exam.

Course Duration/Times
2-days online live and interactive instructor-led course delivery

Course Syllabus

  • Concepts of service management
  • Four dimensions of service management
  • Service value system (SVS)
  • Service value chain
  • Guiding principles
  • Practices Note: at foundation level some practices are covered in more detail than others.

Exam Format:

  • Online
  • 40 multiple choice questions with 1 mark awarded for each correct answer.
  • 26 marks are required to pass equating to 65%, Closed book 1-hour (60-minutes) exam duration.

Certificates
Issued directly by PeopleCert in electronic format.

Joining Details
Full joining details will be provided upon order placement, e.g. the link to join the course etc.

Pricing Details
All prices are inclusive of value added tax (VAT)

Delivery: Online (live)
Level: Foundation
Certification:
Exam Required
Voucher Incuded
Accredited
Guaranteed Pass
Practice test
On-site exam
Course Dates : 9th & 10th February 2022
Day & Time:
Week Days
Weekend
Daytime
Evening
What is included:
VAT
Breakfast
Lunch
Refreshments
Digital courseware
Digital Recording
Printed courseware
Accommodation
Extra revision sessions
Venue: Online Live (Cisco WebEx)
Exam Details: Online exam. Students can take the exam at anytime from any location. Exam vouchers are valid for 12-months and exam resits are valid for 6-months following the first exam. To take the exam students will require a computer with webcam facility and internet connection.
Course accredited by: PeopleCert (AXELOS)
Training Instructor accredited by: PeopleCert (on behalf of AXELOS)
Style:
Authoritative
Challenging
Inspiring
Methodical
Starts: February 2022
Duration: 2 days

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