Stakeholder Management | 15-16 Feb 2022

Course Overview

Influencing and persuading all of the internal and external stakeholders – vendors, outsourcing providers, customers, and colleagues – in any process are essential elements of managing continuous improvement. Securing the buy-in of individuals where you don’t have direct authority can support a drive for operational excellence.

This 2-day course delivers great tools and techniques to help you to achieve the best outcomes whilst building and managing excellent business relationships.


Course content

  • Stakeholder mapping
  • What makes them tick?
  • Personality preferences
  • Influencing strategies
  • Effective communication

Who’s it for?

Managing stakeholder expectations is a crucial part of management, as effectively managing the needs of all interested parties is vital.

This course is for individuals who manage large or complex initiatives or projects and have to manage stakeholder expectations at the same time. It will teach you how to manage stakeholders in a clear, effective manner.

There are no prerequisites for this course.

Delivery: Online (live)
Level: Intermediate
Course Dates : 15th to 16th February 2022
Day & Time:
Week Days
Weekend
Daytime
Evening
What is included:
VAT
Breakfast
Lunch
Refreshments
Digital courseware
Digital Recording
Printed courseware
Accommodation
Extra revision sessions
Venue: Virtual Live Meeting
Starts: February 2022
Duration: 2 days

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