ITIL® 4 HVIT + Exam + Free Exam Resit (3rd - 5th November 2021)

About This Course
Part of the managing professional (MP) designate. The HVIT certification certifies that students have gained the knowledge and understanding regarding the nature of digitally enabled organisations and how a significantly different way of working is required.

Prerequisites
ITIL v4 Foundation Certification

Course Duration
This is a 3-day course starting at 09:00 CET and finishing 16:30 CET . Incorporating two 15-minute breaks and a 45-minute lunch break each course day.

Course Content
3-days online live (instructor-led).
Official Axelos/PeopleCert online exam voucher + free exam resit.
Key Points (Audio and PDF), Mock Exams (PDF), Glossary (PDF), Slide Deck (PDF).

Course Syllabus
Understanding the concepts of the high-velocity nature of the digital enterprise, the digital product lifecycle in terms of the ITIL operating model, the importance of the ITIL guiding principles and other fundamental concepts of delivering high velocity IT and how to contribute to achieving value with digital products.
Practices comprise of architecture management, information security management, portfolio management, risk management, availability management, capacity and performance management, monitoring and event management, problem management, service continuity management, service design, service desk, service validation and testing, deployment management, infrastructure and platform management and software and development management.
Exam

The exam is taken online directly with PeopleCert (on behalf of Axelos) at a time and location of the student's choosing. Students will require a computer with webcam facility and internet connection. The first exam voucher is valid for 12-months and the resit (if needed) is valid for 6-months following the first exam.

The exam format:
40 multiple choice questions with 1 mark awarded for each correct answer.
28 marks are required to pass, equating to 70%,
Closed book 90-minutes exam duration.

Certificates
Certificates are issued directly by PeopleCert (on behalf of Axelos) in electronic format.

Delivery: Online (live)
Level: Intermediate
Certification:
Exam Required
Voucher Incuded
Accredited
Guaranteed Pass
Practice test
On-site exam
Course Dates : If the dates advertised do not fit please enquire about upcoming dates
Day & Time:
Week Days
Weekend
Daytime
Evening
What is included:
VAT
Breakfast
Lunch
Refreshments
Digital courseware
Digital Recording
Printed courseware
Accommodation
Extra revision sessions
Venue: Online
Exam Details: Online exam. Students can take the exam at anytime from any location. Exam vouchers are valid for 12-months and exam resits are valid for 6-months following the first exam. To take the exam students will require a computer with webcam facility and internet connection.
Course accredited by: PeopleCert (on behalf of AXELOS)
Training Instructor accredited by: PeopleCert (on behalf of AXELOS)
About the venue:
Exceptional Building
City Centre
Country Retreat
Natural light
COVID-Secure
Designed interiors
Style:
Authoritative
Challenging
Inspiring
Methodical
Starts: November 2021
Duration: 3 days

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