The ITIL4 version of ITIL is the very latest iteration of the IT Service Management 'Best Practice' guidance.
The course contains presentation sessions with exercises and plenty of opportunity for questions and discussion. On completion of the course and the personal study, delegates will be able to sit the ITIL® Foundation Certificate in Service Management examination online with a remote proctor.
The ITIL4® Foundation training course is the very latest 'Best Practice guidance for IT Service Management. It gives a broad understanding of the very latest concepts and terminology used in Service Management worldwide.