ITIL® 4 FOUNDATION + Exam + Free Exam Resit | 6-7 Dec 2021

ITIL® 4 Foundation + Exam

This ITIL course is presented by Trevor Wilson, an experienced and fully accredited PeopleCert® trainer on behalf of Axelos®. For peace of mind and credibility check out reviews on Trustpilot https://uk.trustpilot.com/review/itsmassist.com

About This Course
Foundation (FND) level is to certify that each student gains the knowledge of the ITIL terminology, structure and basic concepts, and is a prerequisite in order to progress through the ITIL 4 certification scheme.

Course Content
- 12-months access
- MP4-video trainer presented lessons
- Official Axelos/PeopleCert online exam voucher + free exam resit.
- Key Points (Audio), Mock Exams (Online),

Prerequisites
There are no prerequisites to take this course/exam.

Course Duration/Times
2-days online live and interactive instructor-led course delivery

Course Syllabus

  • Concepts of service management
  • Four dimensions of service management
  • Service value system (SVS)
  • Service value chain
  • Guiding principles
  • Practices Note: at foundation level some practices are covered in more detail than others.

Exam Format:

  • Online
  • 40 multiple choice questions with 1 mark awarded for each correct answer.
  • 26 marks are required to pass equating to 65%, Closed book 1-hour (60-minutes) exam duration.

Certificates
Issued directly by PeopleCert in electronic format.

Access Details
Provided upon order placement,

Pricing Details
All prices are inclusive of value added tax (VAT)

Delivery: Online (live)
Level: Foundation
Certification:
Exam Required
Voucher Incuded
Accredited
Guaranteed Pass
Practice test
On-site exam
Course Dates : 6th & 7th December 2021. If these dates do not fit please enquire about upcoming dates.
Day & Time:
Week Days
Weekend
Daytime
Evening
What is included:
VAT
Breakfast
Lunch
Refreshments
Digital courseware
Digital Recording
Printed courseware
Accommodation
Extra revision sessions
Venue: Online Live (Cisco WebEx)
Exam Details: Online exam. Students can take the exam at anytime from any location. Exam vouchers are valid for 12-months and exam resits are valid for 6-months following the first exam. To take the exam students will require a computer with webcam facility and internet connection.
Course accredited by: PeopleCert (AXELOS)
Training Instructor accredited by: PeopleCert (on behalf of AXELOS)
Style:
Authoritative
Challenging
Inspiring
Methodical
Starts: December 2021
Duration: 2 days

Public discussion (0)

You must log in to send a new comment.